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Everything you need to know about Kitchen OS — food safety compliance, allergen management, labelling, waste tracking, and pricing.
Kitchen OS is a food safety and kitchen operations platform for professional kitchens. It brings together four specialist tools — Food Safe System (HACCP & temperature monitoring), AllerQ (digital allergen menus), Food Label System (automated date labels), and F*** Waste (food waste tracking) — into one connected platform. Teams can use one module or all four together. Kitchen OS is used by restaurants, hotels, schools, care homes, commissaries, and catering operations.
Yes. Kitchen OS is designed to scale across multiple locations. You can manage all sites from a single dashboard, compare performance between locations, and generate consolidated compliance reports. Volume discounts apply automatically: 5% off for 3–5 locations, 10% off for 6–12 locations, and 15% off for 13+ locations. Operators with 20+ locations can request custom enterprise pricing.
No. Each Kitchen OS module works independently and can be purchased separately. Start with the product that solves your most pressing problem — for example, Food Safe System for compliance, or AllerQ for allergen menus — and add more modules whenever you are ready. Bundle packages are available if you want to combine products at a discount.
Kitchen OS serves any professional kitchen where food safety, allergen management, labelling, or waste tracking matters. Current customers include independent restaurants, multi-site restaurant groups, hotels and hospitality venues, schools and universities, hospitals and care homes, cafes and coffee shop chains, commissary kitchens, and food production facilities.
Kitchen OS is headquartered in the UK and primarily serves UK professional kitchens. Food Safe System is also available in Australia via a dedicated site. If you are based outside the UK, contact us to discuss availability.
Food Safe System digitises your HACCP process from end to end. Wireless LoRaWAN sensors monitor fridges, freezers, and cooking equipment 24/7, automatically logging temperatures without any manual input. Digital checklists replace paper forms. If a temperature goes out of the safe range, you receive an instant alert via the app, email, or SMS. All records are stored in the cloud and available as audit-ready reports for EHO inspections at any time.
No wiring is required. Food Safe System uses LoRaWAN sensors that are battery-powered and communicate wirelessly with a central gateway. LoRaWAN has a range of up to 1,000 metres to the base station and does not require your kitchen Wi-Fi network. Sensors have a 2+ year battery life. Installation takes minutes — place sensors in the equipment and they start monitoring automatically.
You receive an instant alert via push notification, email, or SMS. The alert tells you which piece of equipment is affected, the current temperature reading, and recommended actions. All alerts and responses are automatically logged in your compliance records, giving you a full audit trail of every incident and how it was resolved.
Three tiers are available. FSS Chef is £15/month (or £150/year) for a single user. FSS Kitchens is £25/month (or £225/year) for multi-user teams with advanced reporting. FSS Kitchens & Sensors is £15/month per sensor (minimum 3 sensors) and includes all software, apps, and hardware. A one-time £200 setup fee applies to sensor installations, covering installation, calibration, and training. All tiers include bi-weekly hygiene and compliance reports.
Paper logs rely on staff remembering to check and record temperatures manually, which creates gaps, errors, and compliance risk. Kitchen OS sensors check automatically every few minutes, 24/7 — including overnight and weekends when no staff are present. Records are stored digitally and cannot be altered or lost. Audit-ready reports are generated instantly rather than requiring hours of manual preparation before an inspection.
Customers scan a QR code displayed on your table, counter, or printed menu using their phone camera. The digital allergen menu opens instantly in their mobile browser — no app download required. They can filter dishes by allergens (e.g. gluten-free, dairy-free), view full ingredient lists, and switch between 30+ languages with one tap.
Yes. AllerQ meets UK allergen labelling requirements including the Food Information (Amendment) (England) Regulations 2019, commonly known as Natasha's Law. You can display full ingredient lists and allergen information for every menu item, and AllerQ maintains a complete audit trail showing which customers viewed the information and when — supporting your due diligence defence.
AllerQ supports 30+ languages including English, Spanish, French, German, Italian, Polish, Arabic, Mandarin, and more. Customers can switch language with a single tap without rescanning the QR code. This is particularly valuable for venues in tourist areas or cities with international guests.
Instantly. AllerQ includes a web dashboard where you update dishes, ingredients, and allergen information yourself. Changes go live across all your QR codes within seconds — no reprinting, no waiting. This means you can respond to ingredient substitutions or menu changes the moment they happen, keeping your allergen information accurate at all times.
AllerQ is £7.49/month per location, or £74/year (saving approximately £15). The subscription includes unlimited menu items, all 30+ languages, QR code generation, and customer analytics. No hardware is required. Volume discounts apply for multi-location operators: 5% off for 3–5 locations, 10% off for 6–12, and 15% off for 13+ locations.
The Food Label System replaces handwritten labels with printed, compliant food labels. Staff select a food item on a tablet, and the system automatically calculates and prints use-by dates, allergen warnings, preparation instructions, and barcodes within seconds. The tablet and label printer are included in the monthly subscription — there are no upfront hardware costs, and 2,000 labels are included free with your first month.
The Food Label System is for any professional kitchen that prepares and stores food: restaurants, cafes, hotel kitchens, school canteens, hospitals, commissaries, and food production facilities. It is particularly valuable for prep-heavy kitchens, multi-site operators who need consistent labelling standards, and businesses that have previously relied on handwritten labels.
The monthly subscription includes a tablet and a label printer. There are no upfront hardware purchase costs. Your first 2,000 labels are included free. After that, additional labels cost 1.25p per label. This all-inclusive model means you can start labelling correctly from day one with no capital expenditure.
F*** Waste uses wireless stainless smart scales placed under existing waste bins. Staff dispose of waste as normal — there is no scanning, no manual data entry, and no change to how the kitchen operates. The scales capture the weight of every waste event automatically and sync the data in real time to a cloud analytics dashboard. The system is invisible to kitchen staff during service.
Based on average customer data, F*** Waste delivers a 14:1 ROI through ingredient cost savings and reduced waste collection fees. Most kitchens see 50%+ food waste reduction within 3 months. The analytics dashboard identifies which ingredients are wasted most, at what time of day, and at which stage of preparation — giving your team specific actions to take rather than general guidance.
F*** Waste is £150/month plus a one-time £300 setup fee per scale set. The setup fee covers the scales, installation, calibration, and staff training. F*** Waste is currently available for waitlist sign-up ahead of general availability.
Yes. All Kitchen OS products include a 14-day free trial with full access to all features, unlimited users, and full support. No credit card is required to start. Payment details are only requested if you decide to continue after the trial period ends.
No. All Kitchen OS plans are month-to-month with no long-term commitment required. Annual billing options are available and offer savings. You can cancel any plan with 30 days notice. There are no cancellation fees and no lock-in periods.
Yes. You can add or remove any Kitchen OS module at any time. Changes take effect at the start of your next billing cycle. If you upgrade mid-cycle, the difference is pro-rated. Bundle discounts apply automatically when you hold multiple products.
All Kitchen OS products include unlimited support during business hours via phone, email, and chat. Enterprise customers get dedicated account managers and priority 24/7 support. Onboarding is free and included with every new subscription — a member of the team will guide you through setup to make sure you get value quickly.
Talk to the team. We can walk you through the right products for your kitchen and answer any questions specific to your operation.