Kitchen OS vs Navitas

Compare HACCP management platforms. See the key differences.

Quick Summary

Navitas is an established UK-based HACCP platform with strong temperature monitoring and compliance tools. Popular in hospitality and healthcare sectors, Navitas has built a solid reputation over the years. However, customers report that their system can be device-specific with higher upfront costs, and they typically require 20-month contract commitments.

Food Safe System (Kitchen OS) offers similar HACCP capabilities but with a more user-focused approach. Customer feedback consistently highlights FSS's superior customer support and ease of use. The platform is app-based and works on any device - no expensive proprietary hardware required. Most importantly, FSS operates on flexible month-to-month contracts at a transparent £15/month per location.

Beyond temperature monitoring, Kitchen OS provides allergen management (AllerQ), automated date labelling (Food Label System), and waste tracking (F*** Waste) - all integrated into one platform. If you want flexibility, superior support, and a more affordable solution, Food Safe System is the clear choice.

Feature Comparison

Feature	Kitchen OS	Navitas
Temperature Monitoring Both offer automated monitoring
HACCP Compliance Tools Digital checklists and documentation
Real-Time Alerts Instant notifications for issues
Food Waste Tracking Kitchen OS includes F*** Waste
Digital Allergen Menus Kitchen OS includes AllerQ
Automated Date Labels Kitchen OS includes Food Label System
Multi-Site Management Both support multiple locations
UK-Based Support Both have UK presence

Pricing Comparison

Food Safe System

From £15/month

per location

Month-to-month contracts - no lengthy commitments
App-based - works on all devices
Transparent pricing with no hidden costs
Superior customer support (per customer feedback)
14-day free trial

Navitas

Quote-based

contact for pricing

20-month contract commitments typical
Device-specific hardware required
Higher upfront costs for hardware
Established HACCP platform
UK-based support

Key Differences

Superior User Experience & Customer Support

Food Safe System: Customer feedback consistently highlights FSS as being more user-focused with intuitive interfaces and workflows designed around actual kitchen operations. Users report superior customer support with responsive UK-based teams who understand hospitality challenges.

Navitas: While offering solid functionality, customers report that the system can be less intuitive and support responsiveness varies. The platform has been on the market longer but hasn't evolved as quickly to meet modern user experience expectations.

Contract Flexibility: Month-to-Month vs 20-Month Commitments

Food Safe System: Operates on flexible month-to-month contracts at a transparent £15/month per location. No lengthy tie-ins, no cancellation fees. If it doesn't work for you, you can cancel anytime. This demonstrates confidence in the product and puts you in control.

Navitas: Typically requires 20-month contract commitments. This locks you in for nearly two years, reducing your flexibility to switch if the system doesn't meet your needs or if better alternatives become available. Pricing is quote-based rather than transparent.

Device Compatibility: Universal App vs Device-Specific Hardware

Food Safe System: App-based platform that works on any device - smartphones, tablets, or computers. No expensive proprietary hardware required. Use the devices you already have, reducing upfront costs and making deployment simple. Staff can use their own familiar devices.

Navitas: System can be device-specific, requiring proprietary hardware that adds significantly to upfront costs. This means higher initial investment and potential compatibility issues if you want to expand or change devices later. Tied to specific hardware vendors.